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Policy Agreement


The Mighty Floof - General Service Contract
This agreement ("Agreement") is made between The Mighty Floof, LLC ("The Mighty Floof", "we", "our") and the client ("Client", "you", "your") for pet sitting and dog walking services. By booking any services, you agree to the following terms and conditions.

Services Provided:
The Mighty Floof offers the following pet care services:

Overnight Care: Includes 12 hours of overnight care with two drop-in visits during the day.
30-Minute Walks: A walk to exercise and relieve your pet.
30-Minute Hangouts (Drop-ins): A visit to feed, check on, and play with your pet.
15-Minute Pit Stops: A quick visit to let your pet out for bathroom breaks and short playtime.
For full descriptions of services, please visit our website at www.themightyfloof.com or access our booking app Precise Petcare.

Client Responsibilities:
Clients are required to provide the following:

Food, medications, and supplies (e.g., bedding, toys) for the duration of the service.
If medication is required, clear written instructions and a demonstration (if necessary) must be provided.
Emergency contact information and authorization to seek emergency medical care for your pet if needed.
If there are any changes to the service (e.g., additional requests or time changes), please notify The Mighty Floof at least 24 hours in advance. Additional charges may apply.

Booking Procedure:
Clients must book services in advance via:

Precise Petcare app
Website (www.themightyfloof.com)
Email or text Once booked, you will receive a confirmation with service details, dates, and times.
Cancellation Policy:
60+ hours in advance: No fee or full refund.
48-59 hours in advance: Cancellation fee of 10-25%, or 75-90% refund if already paid.
24-47 hours in advance: Cancellation fee of 25-40%, or 60-75% refund if already paid.
Less than 24 hours: Cancellation fee of 50-75%, or 50-75% refund if already paid.
Natural disasters (e.g., hurricanes, tornadoes): Cancellation fee waived.
Last-Minute Booking Surcharge:

Overnight care: Additional $30/day.
Other services: Additional $10/visit if booked 36 hours or less in advance.
Payment Policy:
Full payment is due 7 days before services are rendered.
Invoice will be sent once services are confirmed, and again 8 days before service.
For weekly services, payment is due by Sunday of the preceding week.
A 50% deposit is required for major holidays and overnight stays to secure bookings.
Late Payment Fee:
A late payment fee of 10-15% will be applied if payment is not received before the first day of service, and services may be suspended until payment is made.

Pet Health & Safety:
All pets must be up-to-date on vaccinations (e.g., rabies, distemper, Bordetella) to ensure safety.
Clients must provide proof of vaccination upon request.
Additional charges may apply for administering medications or providing specialized care.
In case of an emergency, permission is granted for The Mighty Floof to take the pet to a vet or emergency animal clinic. A vet release form must be signed by the client before services commence.
Behavioral & Safety Clause:
Clients must disclose any aggressive or fearful behavior of their pets. If undisclosed, additional fees may apply or services may be refused or adjusted.
The Mighty Floof reserves the right to refuse service or modify care based on a pet's behavior.
Liability Waiver:
By booking, clients agree to release The Mighty Floof, its employees, and contractors from liability in case of injury to the pet, property damage, or other unforeseen incidents. A liability waiver will be signed before services commence.

Insurance Coverage:
The Mighty Floof is insured through Pet Sitters Associates and carries the appropriate coverage for risks associated with pet sitting, including pet injuries, property damage, and other incidents.

Key & Access Policy:
Clients must provide a spare key or access instructions for their home. The key will be stored securely and returned promptly after services.
Clients must provide any security alarm codes or access information as necessary.
Communication & Updates:
Clients will receive regular updates, including text, photos, or videos of their pets' well-being during extended services.
In the event of an emergency, clients will be contacted immediately.
Client Privacy & Confidentiality:
The Mighty Floof is committed to protecting your privacy and confidentiality. We will not share or disclose any personal information, pet health records, or other sensitive data without your consent.
Emergency Contact:
In case of emergency, please provide the contact information for a trusted person who can assist in your absence.

By checking the box below, the client acknowledges that they have read, understood, and agree to the terms and conditions outlined above.


The Mighty Floof - Veterinary Release Form
Authorization for Veterinary Care:

I hereby authorize The Mighty Floof and its representatives (including sitters and pet care providers) to seek emergency veterinary care for my pet(s) in the event that I cannot be reached, should my pet(s) need urgent medical attention during their stay.

I understand that The Mighty Floof will make reasonable efforts to contact me before seeking veterinary care. In case of an emergency, I authorize The Mighty Floof to transport my pet to my designated veterinarian or an emergency veterinary clinic if my primary vet is unavailable.

I agree to assume full responsibility for any and all costs associated with my pet's medical treatment, including but not limited to veterinary fees, medications, tests, and emergency services.

Emergency Authorization:

I authorize The Mighty Floof to take my pet to my listed veterinarian or to an emergency animal clinic in the event of an emergency, if necessary.
I understand that in case of serious injury or medical conditions, the pet care provider may not be able to reach me immediately and will make decisions based on the best interest of my pet’s health and well-being.
Liability Waiver:
I hereby release The Mighty Floof, its employees, and contractors from any liability resulting from the care and handling of my pet(s), including medical treatment in an emergency situation, unless resulting from negligence.

By checking the box below, I acknowledge that I have read, understood, and agree to the terms of this Veterinary Release Form.



By clicking "Agree & Submit" you are confirming your acceptance of these policies.